My 2014 Ford Escape was having problems since Spring. Problems with the heater. Problems with misfirings. I was told there was water in the gasoline. A part was replaced that was causing a leak of coolant. In all cases engine light kept coming on. After many trips to the dealer, I finally went for another opinion and was told that I had a cracked head all the time causing my problem. So now I have to have my engine replaced. Thank God it is still under the Power Train warranty.
these ppl lie to there customers about warrenty related repairs and never send photos to Ford on there behalf.
Small Town Dealership. They treat you like a next door neighbor , know your name and do whatever they can to help make your visit with them enjoyable.
Allietta got my jeep right in for a check engine light.fixed the problem right away. Excellent service. Thanks, I will return
EXCELLENT SERVICE AND SALES. WOULD NOT TRUST MY VEHICLE TO ANYONE ELSE.
Spoke to the owner, Matt, today regarding my issues with my 2014 Ford Escape service experience. He expressed surprise and expressed that perhaps I should have brought recurring problems to his attention. He did have a point. Nevertheless he did tell me that as a result of my experience, he making changes to the process. He will issue changes that will escalate a service issue to senior techs when the same problem comes up for a third time. He felt that would prevent problems as I experienced from happening to others.
I did purchase several vehicles from Allietta Ford over the years and was happy with that experience and will most likely give him another shot when I look for a new vehicle.
Allietta Ford is a US Car Dealer based in Wellsburg, Ohio. Allietta Ford is located at 1625 Commerce St, Wellsburg, WV 26070, USA.
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